Shipping Policy — Francisctore

Last Updated: September 20, 2026

At Francisctore, we aim to provide a smooth and convenient shopping experience from the moment you place your order until it arrives at your door. This Shipping Policy explains how we process and ship orders placed through our online store.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding major U.S. holidays.

During holidays, promotional events, or periods of unusually high order volume, processing may take additional time.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping within the United States

Francisctore currently focuses on serving customers within the United States.

Available shipping options and estimated delivery times will be displayed during checkout based on your shipping address and the products in your order.

Estimated delivery times may vary depending on:

• Shipping destination

• Shipping method selected

• Carrier delays

• Weather conditions

• Holidays

• Unexpected transportation delays

Please remember that shipping estimates are not guaranteed delivery dates.

3. Shipping Rates

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, Francisctore may offer free shipping promotions or other shipping offers. Any applicable promotion will be displayed on our website or during checkout.

4. Order Tracking

When tracking information is available, we will send it to the email address provided during checkout.

Please allow some time for the carrier's tracking system to update after your package has been shipped.

If your tracking information does not update immediately, this does not necessarily mean there is a problem with your order.

5. Incorrect Shipping Address

Please carefully review your shipping information before completing your order.

If you notice that your address is incorrect, contact us as soon as possible at:

Email: herminiafedoroff43477@outlook.com
Phone: 516-378-4855

We will make reasonable efforts to assist with address corrections before an order is shipped. Once an order has been shipped, we may not be able to change the delivery address.

6. Delayed Shipments

Although we work to process orders promptly, delivery may occasionally be delayed because of circumstances outside our control, including carrier disruptions, severe weather, holidays, transportation issues, or other unexpected events.

If your order appears significantly delayed, please contact us and provide your order number so we can assist you.

7. Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, we recommend first checking:

• Your mailbox or usual delivery location

• Around your property

• With household members

• With neighbors

• Any delivery instructions associated with your address

You may also contact the shipping carrier directly.

If you still cannot locate your package, contact Francisctore at herminiafedoroff43477@outlook.com and we will review the situation with you.

8. Damaged or Incorrect Orders

If you receive an item that appears damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging, if applicable

Our team will review the information and provide the appropriate next steps.

9. Multiple Items in One Order

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

If your order is shipped in multiple packages, you may receive separate tracking information.

10. P.O. Boxes

Shipping availability to P.O. Boxes may depend on the shipping method and carrier selected at checkout.

If a particular shipping method is unavailable for your address, another available option may be displayed during checkout.

11. International Shipping

At this time, Francisctore primarily serves customers within the United States.

If international shipping becomes available in the future, we will update this policy and provide applicable shipping information at checkout.

12. Contact Us

If you have any questions about your order or shipment, please contact us:

Francisctore Customer Support
📧 Email: herminiafedoroff43477@outlook.com
📞 Phone: 516-378-4855

We appreciate your choosing Francisctore and are committed to providing a convenient and reliable shopping experience.